管理學(xué)考試題及答案英語

管理學(xué)考試題及答案英語

一、單項選擇題（每題2分，共10題）1.Whichofthefollowingisafunctionofmanagement?A.PlanningonlyB.OrganizingonlyC.ControllingonlyD.Alloftheabove答案：D2.Inthemanagementprocess,thestepthatinvolvessettinggoalsandobjectivesis:A.OrganizingB.PlanningC.LeadingD.Controlling答案：B3.Maslow'shierarchyofneedstheoryincludeswhichofthefollowingneedsatthelowestlevel?A.Self-actualizationneedsB.SafetyneedsC.PhysiologicalneedsD.Esteemneeds答案：C4.Whichleadershipstylegivesthemostdecision-makingpowertoemployees?A.AutocraticB.DemocraticC.Laissez-faireD.Bureaucratic答案：C5.ASWOTanalysisincludesananalysisof:A.Strengths,Weaknesses,Opportunities,ThreatsB.Sales,Workers,Output,TechnologyC.Structure,Workflow,Operations,TacticsD.Systems,Workers,Opportunities,Threats答案：A6.Whichofthefollowingisnotatypeoforganizationalstructure?A.FunctionalstructureB.DivisionalstructureC.MatrixstructureD.Randomstructure答案：D7.Inwhichtypeofcontrolisfeedbackusedtocorrectproblemsastheyoccur?A.FeedforwardcontrolB.ConcurrentcontrolC.FeedbackcontrolD.Preliminarycontrol答案：B8.Theconceptof"unityofcommand"meansthat:A.EachemployeehasonlyonebossB.AllemployeesworktowardsthesamegoalC.ManagershavethesameauthorityatalllevelsD.Thereisonlyonewaytodoajob答案：A9.Whichmotivationtheoryemphasizestheimportanceofrewardsandpunishments?A.Herzberg'stwo-factortheoryB.ExpectancytheoryC.ReinforcementtheoryD.Equitytheory答案：C10.Whichofthefollowingisanexampleofanon-financialincentive?A.BonusB.SalaryincreaseC.RecognitionD.Commission答案：C二、多項選擇題（每題2分，共10題）1.Managementfunctionsinclude:A.PlanningB.OrganizingC.StaffingD.DirectingE.Controlling答案：ABCDE2.Factorsinfluencingorganizationalcultureinclude:A.FoundervaluesB.IndustrycharacteristicsC.NationalcultureD.EmployeeturnoverE.Technology答案：ABC3.Leadershiptheoriesinclude:A.TraittheoryB.BehavioraltheoryC.ContingencytheoryD.TransformationaltheoryE.Transactionaltheory答案：ABCDE4.Typesofcommunicationinanorganizationare:A.UpwardcommunicationB.DownwardcommunicationC.HorizontalcommunicationD.DiagonalcommunicationE.Externalcommunication答案：ABCD5.Componentsofastrategicplanmayinclude:A.MissionstatementB.VisionstatementC.GoalsandobjectivesD.StrategiesE.Actionplans答案：ABCDE6.Thefollowingaretypesofpowerinanorganization:A.LegitimatepowerB.RewardpowerC.CoercivepowerD.ExpertpowerE.Referentpower答案：ABCDE7.Advantagesofamatrixorganizationalstructureinclude:A.EfficientuseofresourcesB.ImprovedcommunicationC.FlexibilityD.ClearlinesofauthorityE.Highemployeemotivation答案：ABC8.Performanceappraisalmethodscanbe:A.RatingscalesB.CriticalincidentmethodC.Behaviorallyanchoredratingscales(BARS)D.360-degreefeedbackE.Managementbyobjectives(MBO)答案：ABCDE9.MotivationalfactorsaccordingtoHerzberg'stwo-factortheoryare:A.AchievementB.RecognitionC.WorkitselfD.ResponsibilityE.Advancement答案：ABCDE10.Barrierstoeffectivecommunicationinclude:A.NoiseB.SemanticbarriersC.CulturalbarriersD.PerceptualbarriersE.Organizationalbarriers答案：ABCDE三、判斷題（每題2分，共10題）1.Managementisonlyconcernedwiththetop-levelexecutivesinanorganization.(False)2.Goalsarebroaderthanobjectives.(False)3.Ademocraticleadermakesallthedecisionswithoutconsultingemployees.(False)4.Organizationalculturecanbeeasilychanged.(False)5.ASWOTanalysisisonlyusedforlargeorganizations.(False)6.Inafunctionalorganizationalstructure,employeesaregroupedbyproductorservice.(False)7.Feedbackcontrolisusedbeforeanactivitystarts.(False)8.TheoryXmanagersbelievethatemployeesareself-motivated.(False)9.Financialincentivesarealwaysmoreeffectivethannon-financialincentives.(False)10.Effectivecommunicationisaone-wayprocess.(False)四、簡答題（每題5分，共4題）1.Brieflyexplaintheimportanceofplanninginmanagement.Answer:Planningisimportantasitsetsgoalsandobjectives,determinestheresourcesneeded,providesadirectionfortheorganization,helpsinanticipatingandpreparingforfuturechallengesandopportunities,andenablescoordinationamongdifferentdepartments.2.Whatarethemaincharacteristicsofagoodleader?Answer:Agoodleaderhasstrongcommunicationskills,isabletoinspireandmotivateemployees,hasvision,isdecisive,isadaptabletochange,hasintegrity,andisabletodelegatetaskseffectively.3.Explaintheconceptoforganizationalstructure.Answer:Organizationalstructuredefineshowtasksaredivided,grouped,andcoordinatedinanorganization.Itincludeselementssuchashierarchy,departmentalization,spanofcontrol,andcentralizationordecentralizationwhichaffectcommunication,decision-making,andworkflow.4.Describethepurposeofperformanceappraisal.Answer:Thepurposeofperformanceappraisalistoassessanemployee'sperformance,identifyareasforimprovement,providefeedbackfordevelopment,determinetrainingneeds,andmakedecisionsregardingrewards,promotions,orterminations.五、討論題（每題5分，共4題）1.Discusstheimpactofglobalizationonmanagement.Answer:Globalizationhasincreasedcompetition,forcingmanagerstobemorestrategic.Itrequiresmanagerstounderstanddifferentculturesforeffectiveleadershipandcommunication.Also,ithasledtotheneedformanagingdiverseworkforcesanddealingwithcomplexinternationalregulations.2.Howcananorganizationpromoteinnovation?Answer:Anorganizationcanpromoteinnovationbycreatingaculturethatencouragesrisk-taking,providingresourcesforresearchanddevelopment,rewardinginnovati